This year I’ve been to a handful of conferences across the country featuring a wide range of B2B merchants. As a salesperson, I’m always interested in learning about the B2B online experience and the unique challenges B2B companies face. I like to ask a lot questions to find out where an organization is in terms...

According to eMarketer, eCommerce is expected to climb 15.8 percent this holiday season, while total retail growth will slow to 2 percent! As an e-retailer, you should be doing everything in your power to ensure that your website is optimized for the large amount of shoppers that will be visiting your site this holiday season....

According to a recent study, the average eCommerce business receives 20 percent of its revenue from November and December alone. Is it the colder temperatures that make people shop? Perhaps a desire to finish off the year in style? No, for most businesses, this uplift in revenue comes from an entirely different set of customers...

Everywhere you look companies are talking about using artificial intelligence (AI), chatbots, or virtual assistants as part of their e-commerce strategy. More often than not, these types of technologies are still in the “hype” phase: a lot of speculation, but not much implementation.AI has yet to become mainstream in practice, but we have become really...

As a retailer, you may sometimes want to buy a product at retail and then turn around and resell that item to your customer. As a reseller, in most cases you should not have to pay sales tax when buying that item, as long as your vendor accepts a valid resale certificate. Of course, as with...

This week Instagram announced updates to its popular ‘Stories’ feature, allowing users to automatically archive story content after they expire in 24 hours. Users can then revisit and share moments from a ‘Highlight’ on their public profiles. These feature enhancements offer yet more ways to deliver quality, helpful, and valuable content to your opted-in following on...

In order to add context and boost the comprehensiveness of Gorilla Group’s third annual B2B eCommerce Benchmarking Report, and better understand clients’ future goals, we conducted an exclusive client-side survey of B2B executives new for this year. The survey was distributed online to approximately 40 clients, and all answers have been kept anonymous. The results...