Blog

There are many ways to ensure your customers have a good onsite experience, and one of the most talked-about factors in recent years is website performance, the speed at which a website loads. Studies by major sites have shown that slow page load times lead to increased abandonment rates, fewer product views, and poor user...

Integrating your web platform with your enterprise resource planning software can interconnect disparate parts of your business, improving data visibility and accuracy. Breaking data out of silos can lead to faster order processing, improved visibility into shipping requirements and better customer experiences. Achieving these goals is possible through a smooth ERP integration process that aligns...

Customizing the shopping experience can help you stand out from your competition and increase Customer Lifetime Value, site conversion, and revenue. A Bain & Company survey of 1,000+ online shoppers found 25-30 percent of consumers are interested in customization options. Below are five ways Magento merchants are getting creative with customization. 1. Understand Customer RequirementsWidely known...

Whether you only ship products in the US or globally, understanding who your customers are and when they celebrate things is an important factor when planning around the holidays. In the U.S., Mother’s Day is on the second Sunday of May along with the majority of countries, but what if you cater to Spain, Romania,...

It’s easy to sit back and convince yourself that the holiday season is too far away to worry about just yet, but the reality is that, for online retailers, it’s a lot nearer than you may think. According to eMarketer, US retail eCommerce sales are set to grow 15.8%, so now, more than ever, it's essential to ensure...

Are your customers using mobile? Categorically, yes. A recent study from Bain and Company showed that people interact with their phones 13 times an hour. Our mobile devices are integral to how we talk, learn, and increasingly, shop.Now more than ever, brands need to think about how mobile activity is changing the customer journey or...

We all love the holidays, or do we? As a shipping technology partner, we’ve seen retailers of all sizes experience all sorts of pain when it comes to ‘joyful’ seasons such as the year-end holidays. In fact, research for the U.S. 2017 State of Shipping in Commerce report shows that 51% of retailers struggled with...

An increasing number of consumers are taking advantage of online promotions and the convenience offered by online shopping, causing U.S. eCommerce revenues to grow by 18% year-on-year during the fourth quarter of 2016. With the surge in sales during Black Friday, Cyber Monday, and the rest of the holiday shopping season, competition among e-tailers for traffic...